Do you consider Monitoring,
Compliance,
WhatsApp Artificial Intelligence
Important?
We are here to explore these topics.
Join us!
State-of-the-art telecommunications. We are ready to boost your business.
Cloud telephony, WhatsApp, omnichannel
Security
We adopt a maximum security standard across all our services, combining end-to-end encryption, traffic isolation per client, redundant infrastructure in multiple regions, and continuous real-time threat monitoring. All data travels through channels protected with TLS 1.3, multi-factor authentication, granular access control, and compliance with international standards such as LGPD, ISO 27001, and SOC 2, ensuring that every call, message, recording, service, or digital interaction is handled with absolute integrity, confidentiality, and resilience.
Quality
We are passionate about technology. For over 40 years, our engineers have been dedicated to delivering modern, safe, and high-quality solutions.
The excellence of our work is recognized by the most demanding clients, who trust in our ability to innovate without compromising performance.
We always operate in full compliance with the regulations of regulatory agencies, ensuring safety, responsibility, and credibility in every project.
Four decades of dedication don't happen by chance. They are the result of serious work, unwavering ethics, accumulated expertise, and a permanent commitment to technological evolution. We continue to move forward, guided by the certainty that quality is not a final objective, but a path we travel daily alongside our clients and partners.
Accordance
Governance and compliance of corporate communications are ensured by the 2N5 system, which automatically applies the company's compliance rules, monitoring all calls and messages in real time. Using artificial intelligence and natural language processing (NLP), the system interprets the content of interactions, identifies risks, and detects deviations without compromising privacy, with mechanisms for handling false positives.
Data travels under advanced encryption and is processed in isolated environments, while detailed reports, intelligent alerts, and exception alarms provide managers with complete operational visibility, ensuring a secure, traceable communication environment fully aligned with corporate policies.
Working with the Best Clients and Partners
Centralized Monitoring of Corporate Conversations
Unified Conversation Panel
Companies can view all corporate conversations in a single dashboard for better management.
Ease of Supervision
Centralized monitoring simplifies the supervision of interactions made via WhatsApp.
Controlling Interactions
It allows for efficient control of conversations to ensure compliance and quality in customer service.
Integration with internal communication policies
Compliance with Internal Policies
The use of WhatsApp must strictly adhere to internal policies to ensure integrity in communications.
Information Security
Maintaining the security of corporate information is essential when integrating communication tools like WhatsApp.
Applied natural language processing technology
Content Comprehension
Natural language processing helps to automatically understand the meaning and context of messages.
Pattern Detection
Identifies patterns and nuances in texts to anticipate potential problems or risks.
Automatic identification of risky behaviors
Detecção em Tempo Real
Sistemas inteligentes monitoram continuamente para identificar comportamentos de risco assim que ocorrem.
Prevenção Imediata
A identificação rápida permite que ações preventivas sejam tomadas imediatamente para evitar incidentes.
Personalized alerts and immediate interventions.
Alert Configuration
Customizing alerts allows for the rapid identification of critical situations so that the team can take immediate action.
Quick Response from the Team
Effective alerts help the compliance team minimize negative impacts in critical situations.
Speak with our consultants today.
777 Hornby St., Vancouver - BC - V6z 1S4 - Canada
1 647 2475289
